Split Payment allows you to accept multiple forms of payment on a single transaction. Split payments and partial authorizations follow the same process in Retail theme. Terminal theme does not allow for split payments.
For a Split Payment in Retail theme:
- Ring up a sale.
- Tap Proceed To Checkout and then tap Split.
- Enter in the first payment amount, along with the method of payment.
- After the first payment, the app will calculate the amount still owed to you. Continue by entering in the second payment amount and method.
- Continue as needed until amount due is $0. Tap Proceed to complete the transaction.
Partial Authorization with prepaid/gift cards in Retail theme:
- Run the gift card. This will be logged as Payment 1.
- You will see the amount the gift card is authorized for. The remaining balance will show as Balance Due.
- Select how the remaining balance will be paid, process the transaction, and this will be logged as Payment 2.
- Once the full amount has been paid, complete the transaction as you normally would.
Terminal theme:
- Terminal theme does not allow for split payments.
- When a prepaid/gift card is used with insufficient funds to cover the transaction total, you will see the following message.
- A partial authorization of $xx.xx has been approved. In order to receive payment for the full transaction amount, please decline and transaction and try again with another payment method.
- Decline the transaction and select a different payment method in order to avoid only receiving partial payments.
Please follow below instructions in order to change Theme Layout to do a split payment
Themes
Under settings, view Themes to choose which theme you would like to use.
Payanywhere’s default Terminal theme works just like a traditional credit card terminal. For advanced features like inventory and open tabs, switch to the Retail theme. You can change your theme by navigating to Settings → Theme.
Completing a sale in Terminal theme:
- Enter dollar amount on the New Sale screen.
- Insert an EMV chip card into the terminal. Or, select the desired payment method at the bottom of the screen.
- Your customer will sign and tip, if necessary.
- Email, print, or SMS text a receipt to the customer.
Click the shopping cart icon in the upper right-hand corner of your screen to clear a transaction and start over.
Completing a sale in Retail theme:
- Add one or more items to your cart. Tap Charge to proceed to checkout, or tap Create Ticket to create an open ticket.
- Insert an EMV chip card into the terminal. Or, select the desired payment method from the Checkout screen.
- Your customer will sign and tip, if necessary.
- Email, print, or SMS text a receipt to your customer.
